46 lines
2.4 KiB
Markdown
46 lines
2.4 KiB
Markdown
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# Issue Reply Templates
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Use these templates to craft professional English replies. Adjust placeholders like `@username`, `v1.2.x`, and `[commit hash]` as needed.
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## 1. Acknowledging a New Issue
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Use when you first see an issue and want to let the user know you are working on it.
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- "Thank you for reporting this! I'm looking into it right now."
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- "Thanks for bringing this to my attention. I'll try to reproduce this behavior and get back to you shortly."
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## 2. Requesting More Information
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Use when you need logs or specific details to fix the bug.
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- "Could you please provide the **'Original'** vs **'Normalized'** content from your browser console logs (F12)? It would help a lot in debugging."
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- "It would be very helpful if you could share the specific Markdown text that triggered this issue."
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## 3. Announcing a Fix
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Use when you have pushed the fix to the repository.
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- "This has been fixed in version **v1.2.x**. You can update the plugin to resolve it."
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- "I've just pushed a fix for this in [commit hash]. Please let me know if it works for you after updating."
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- "The issue was caused by a greedy regex pattern. I've updated it to use a tempered greedy token to prevent incorrect merging."
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## 4. Guiding to Official Market
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Always provide the official market link to ensure the user gets the latest verified version.
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- "The fix is now live! You can download the latest version from the official OpenWebUI Community page here: [Plugin Market Link]. Simply update the function in your OpenWebUI instance to apply the changes."
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- "I recommend getting the updated version from the official store: [Link]. It includes the fix for the spacing issue we discussed."
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## 5. Closing the Issue
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Use when the issue is confirmed resolved.
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- "Glad to hear it's working now! Closing this for now. Feel free to reopen it if the problem persists."
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- "Since this is resolved, I'm closing this issue. Thanks again for your feedback!"
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## 5. Pro-tip: Star Request
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Gently handle star requests based on the user's current status.
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### If User has NOT starred:
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- "If you find this plugin helpful, a star on the repo would be much appreciated! ⭐"
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- "We'd love your support! If this fixed your issue, please consider starring the repository. ⭐"
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### If User HAS already starred:
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- "Thanks again for starring the project and for your continuous support!"
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- "I appreciate your support and for being a stargazer of this project!"
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